![]() The issue was caused by a temporary malfunction of the Sound Bar. NOTE: All the settings, including the Bluetooth pairing information, will be reset after resetting the Sound Bar. ![]() How to reset the Sound Bar article, or to the product manual. The reset method differs depending on the Sound Bar model. The Sound Bar does not support the Transmitter Mode function. If the issue is resolved, the Bluetooth Mode setting of the Sound Bar caused the issue.The Sound Bar supports Transmitter function.Ĭhange the Bluetooth Mode of the Sound Bar to Transmitter Mode, and then try pairing again. Go to the next troubleshooting step.Ĭheck to see if the Sound Bar supports both Receiver Mode and Transmitter Mode.įor details about specifications and settings, refer to the product manual. The Bluetooth pairing or connection status was temporary unstable. On the source device, delete the Bluetooth information from the Sound Bar, and pair them again.įor details, refer to the How to delete the Bluetooth information from a device article. If the issue is not resolved, go to the next troubleshooting step.If the issue is resolved, the issue was caused by the Sound Bar Bluetooth function being turned OFF.Turn ON the Sound Bar Bluetooth function, and try pairing again. NOTE: For details, refer to the product manual. Go to the next troubleshooting step.Ĭheck the connection status of the Sound Bar Bluetooth indicator. The issue may have caused by a temporary malfunction of the source device. Wireless interference may have caused the issue. Go to the next troubleshooting step.īecause wireless interference can cause the issue, turn off all other wireless devices (Bluetooth devices, microwave ovens, Wi-Fi router, etc.) or move the Sound Bar away from such devices. The distance between the device and the Sound Bar may have affected the Bluetooth connection. Go to the next troubleshooting step.īring the device and the Sound Bar closer together. Unplug the Sound Bar AC power cord (mains lead), leave it unplugged for a few seconds, and then plug it back in again.
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